![]() ![]() ![]() Install the HP 3830 software and follow all of the installation prompts.Download the HP 3830 full software and driver package from.Go to the Drivers tab and COMPLETELY remove the HP 3830 driver. Type "printui /s" without the quotes in the Run window and press Enter. Press the Windows key and the R key simultaneously to bring up the Run menu.Alternatively, it can also be removed from Control Panel => Devices and Printers => Printers. Remove the HP 3830 printer from Settings => Devices => Printers & scanners.Uninstall all HP software related to the HP 3830 printer by going to Control Panel => Programs and Feature.In other words, it's a Port number issue and not something else that's broken in the printer driver. Also, based on another post that I saw regarding other HP printer issues with Windows 10 1809, it could be that specifying the IP address manually and letting Windows 10 specify the Port number is actualy the fix. ![]() This klumsy kluge worked on my AMD 8-core PC running Windows 10 1809. Use the "new" HP 3830 printer for all printing and ignore the "old" HP 3830. Pick the option that suits your needs and press the Next button.ġ2. Windows will install the new printer and present a Printer Sharing dialogue box. Give the "new" HP 3830 printer a different name from the "old" HP 3830 printer and press Next.ġ1. In the Add Printer dialogue box that pops up, click the Replace the current driver radio button and press Next.ġ0. Make sure the Query the printer and automatically select the driver to use check box is checked. Windows will automatically copy the IP address into the Port name window. Click on the Add a printer using a TCP/IP address or hostname radio button and then press Next.Ĩ. Enter the IP address of the HP 3830 printer in the Hostname or IP address window, e.g., 192.168.0.20. Windows 10 will not find the HP 3830 printer because it sees that it's already installed so click on The printer that I want isn't listed.ħ. Go to Settings => Devices => Printers & scanners. You will now have a non-functioning HP 3830 installation but it's a prerequisite for the next step (at least for me it was).Ħ. Install the HP 3830 software and follow all of the installation prompts. Download the HP 3830 full software and driver package from. Go to the Drivers tab and COMPLETELY remove the HP 3830 driver.Ĥ. Press the Windows key and the R key simultaneously to bring up the Run menu. Alternatively, it can also be removed from Control Panel => Devices and Printers => Printers.ģ. Remove the HP 3830 printer from Settings => Devices => Printers & scanners. Uninstall all HP software related to the HP 3830 printer by going to Control Panel => Programs and Feature.Ģ. (NOTE: I'm not sure the uninstallation steps are necessary but since that's what I did, I have included those steps.)ġ. Since then, I developed a workaround, as follows: Yes, I printed the test page a few times and it would either print nothing or only some of the colours.
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